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CVE-2026-94539

Medium · CVSS 6.5 (NVD) · fetched 2026-10-24

The SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent plugin for WordPress is vulnerable to time-based SQL Injection via the 'sort_by' parameter in all versions up to, and including, 3.5.3 due to insufficient escaping on the user supplied parameter and lack of sufficient preparation on the existing SQL query. This makes it possible for authenticated attackers, with custom-level access and above, to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.

Remediation

Apply the updates and mitigations in the source advisory; if no fix is available, follow the advisory's guidance on restricting or discontinuing use.

Affected PHP branches

See the source advisory.

Check your site

Source: NIST National Vulnerability Database (NVD) · retrieved 2026-10-24T13:48:10-04:00 · https://nvd.nist.gov/vuln/detail/CVE-2026-94539

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